Voice/ video conferencing
Voice or video conferencing apps or platforms allow teams to communicate in groups using voice or video
Attributes |
Zoom |
Bluejeans |
WebEx |
Google Meet |
Facetime |
|
Skype |
Go-to Meeting |
Cost to host |
Different levels: free (limited), personal, institutional; Free to join a meeting |
Institution typically pays |
Different levels: starter, plus, business |
Free with Gmail account (during pandemic); prior enterprise fee paid by institution |
Free but limited to people with apple devices |
Free |
Different levels: free (limited), business (fee per user) |
Different levels: free trial, professional, business, enterprise |
Bandwidth |
Works with low bandwidth |
Requires stable internet |
Works with low bandwidth |
Requires stable internet |
Works with low bandwidth |
Works with low-data/ bandwidth; also works over cell signal |
Requires stable internet; also works over cell signal |
Requires stable internet |
Security 1 |
Only healthcare edition HIPAA compliant |
HIPAA compliant |
HIPAA compliant |
HIPAA compliant; Google Hangouts not HIPAA compliant |
End-to end encryption, but not HIPAA compliant |
End-to end encryption, but not HIPAA compliant |
Free version not HIPAA compliant; Business E3 and E5 are |
HIPAA compliant |
Privacy |
Optional meeting password; Waiting room; Disable screen share |
Optional meeting password |
— |
Only invitees allowed into meeting without approval; others allowed in with approval |
Must have number in phone contacts |
Requires participant phone number |
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Disability accommodations |
Integrates with captioning software |
Automatic captioning capabilities |
Closed captioning |
Live translation and captioning in English |
Live translation into English |
Options for mobile device |
Live translation |
Automatic captioning capabilities |
Integration |
Integrates with Outlook, Google drive, Dropbox; Share files in chat |
Integrates with Outlook, Google calendar, Microsoft 365; Share files in chat |
Integrates with Microsoft |
Integrates with all google products |
Integrates with apple products |
Integrates with Facebook Messenger, Instagram |
Integrates with Outlook, Slack, Microsoft Systems |
Integrates with Outlook and Google Calendar |
Other Benefits |
— | — |
Multiple users can control screen share |
No plug-ins or desktop app required; Able to share tab not just window in screen share |
— | — | — |
Multiple users can control screen share |
Other Challenges |
Some features not available on web version |
Requests meeting rating each time; Some features not available on web version |
Works best with Internet Explorer, note taking application |
Difficult to use for non-Gmail users; Lacks whiteboard and poll/survey options in meeting |
Only available for Apple products; Apple collects metadata |
Limited to 4 people per video-chat |
Limited options/ features |
Requires newer software |