The Group Practice Manager in the VHA: A View From the Field


  • Abstract

    The VHA created the group practice manager (GPM), a new position responsible for improving clinical practice management and unifying access improvement across leadership levels, professions, and services within each local medical system.
    In May 2015, the VHA began hiring and training GPMs to spearhead management of access to services. The US Department of Veterans Affairs (VA) Office of Veteran Access to Care spearheaded GPM training, including face-to-face sessions, national calls, webinars, and educational materials. Five local medical systems were selected by the VA Office of Veteran Access to Care to implement the GPM role to allow for an early evaluation of the program that would inform a subsequent nationwide rollout. Implementation of the GPM role remained in the hands of local medical systems.


  • Authors:

    LeRouge C, Sangameswaran S, Frogner BK, Snyder CR, Rubenstein L, Kirsh S, Sayre G

  • Journal/Publisher:

    Federal Practitioner

  • Edition:

    Feb 2020. Vol. 37- No 2

  • Link to Article

    Access the article here: Federal Practitioner

  • Citation:

    LeRouge C, Sangameswaran S, Frogner BK, Snyder CR, Rubenstein L, Kirsh S, Sayre G. The Group Practice Manager In The VHA: A View From The Field. Federal Practitioner. Feb 2020 Vol. 37- No 2