Medical Assistants in Washington State: Demographic, Education, and Work Characteristics of the State’s Medical Assistant-Certified Workforce


  • Abstract

    Medical assistants (MAs) are a rapidly growing and increasingly important workforce. High MA turnover, however, is common and employers report applicants frequently do not meet their needs. We collected survey responses from a representative sample of Washington’s MAs with certified status (MA-Cs) to understand their demographic, education and employment backgrounds; job satisfaction; and career plans.


  • Authors:

    Skillman SM, Dahal A, Frogner BK, Andrilla CHA

  • Journal/Publisher:

    Center for Health Workforce Studies, University of Washington

  • Edition:

    Jan 2019.

  • Documents:

    Report

  • Citation:

    Skillman SM, Dahal A, Frogner BK, Andrilla CHA. Medical Assistants in Washington State: Demographic, Education, and Work Characteristics of the State’s Medical Assistant-Certified Workforce. Center for Health Workforce Studies, University of Washington, Jan 2019.

  • Related Studies:

    Expanding Role of Medical Assistants